From the Stanford Journal of Civil Rights and Civil Liberties:
As new forms of legal services proliferate, jurisdictions around the country are reconsidering how they regulate the practice of law, including by permitting
people and things that are not lawyers to provide legal advice and other kinds of legal services. This article explores three kinds of empirical evidence that should inform considerations about nonlawyer legal advice providers.
Three questions guide the inquiry: (1) what is the consumer demand for legal advice? (2) what is the quality of the legal advice being offered by nonlawyers? (3) what harms result from the current restrictions on legal advice by nonlawyers?